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Smishing (SMS)UnknownConfirmedCampaign

Unpaid toll smishing wave sweeps US states, FBI logs 2,000 reports in weeks

US drivers and toll customers (multi-victim campaign) · Transportation & Logistics · United States · April 12, 2024

People or records affected
2,000
2.0K as reported

What happened

On 12 April 2024 the FBI's Internet Crime Complaint Center issued an alert about a nationwide smishing campaign impersonating state toll services. IC3 had received more than 2,000 complaints since early March 2024 referencing toll collection texts from at least three states. The messages used consistent language and amounts across states, and pointed to fake websites impersonating legitimate tolling agencies with phone numbers varied by state.

How the deception worked

Recipients received a text stating that an outstanding toll amount of $12.51 had been noticed on their record and that visiting a link would settle the balance and avoid a $50 late fee. The lever is a small, plausible, low-stakes debt: the sum is too trivial to warrant checking with the tolling authority, and the late fee creates just enough urgency to act immediately. The linked site cloned the state tolling agency's branding and collected card details and personal information for payment fraud and identity theft. Attackers rotated the impersonated agency by recipient area code, so the message named a tolling authority the target plausibly uses.

AI involvement · Unknown

The IC3 alert does not attribute the campaign to AI tooling.

The control that would have caught it· our reading, not a claim from the sources

Never transact from a link in an unsolicited text; navigate to the tolling agency independently. Carrier-level detection of newly registered look-alike tolling domains is the scalable control.

Sources (1)

  1. Smishing Scam Regarding Debt for Road Toll Services
    FBI Internet Crime Complaint Center·ic3.govOpen ↗

This entry summarises public reporting. It is not a legal finding, and details can change as investigations conclude. Found an error? Send a correction.