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Vishing (Voice Phishing)No AI reportedConfirmedCampaign

India-based IRS and USCIS impersonation call centers: 24 defendants sentenced

US consumers, many of them elderly (multi-victim campaign) · Consumer · United States and India · July 20, 2018

Multi-victim total
$8,970,396
A total across many victims, or an agency-wide statistic. Overlaps with other entries by construction.
Restitution of $8,970,396 was ordered for identified victims across 22 defendants, with money judgments exceeding $72.9 million; defendants were held liable for laundering between $3.5 million and $25 million collectively.

What happened

On 20 July 2018 the Department of Justice announced that 24 defendants had been sentenced for running and supporting India-based call centers that impersonated IRS and USCIS officials to defraud US victims. Sentences ranged from probation to 20 years, with the three longest being 240, 188 and 165 months. Restitution of $8,970,396 was ordered and money judgments exceeded $72.9 million. A further 32 India-based conspirators were charged.

How the deception worked

Operators in Ahmedabad called Americans, many of them elderly or recent immigrants, and identified themselves as IRS or USCIS officials. They asserted that back taxes were owed or that an immigration status problem had been found, and threatened immediate arrest, imprisonment, fines or deportation unless payment was made at once. The lever was raw state authority plus a deliberately compressed timeline that prevented the victim from consulting family or a lawyer. Payment was demanded in stored value cards or wire transfers, and US-based runners then liquidated the cards, bought money orders and collected wires under false identities to launder the proceeds.

AI involvement · No AI reported

No AI involvement; the calls were made by live scripted operators.

The control that would have caught it· our reading, not a claim from the sources

Public education that tax and immigration agencies never demand payment by gift card or threaten immediate arrest by phone, combined with retailer prompts at gift card checkout, directly disrupts this model.

Sources (1)

  1. 24 Defendants Sentenced in Multimillion Dollar India-Based Call Center Scam Targeting U.S. Victims
    U.S. Department of Justice·justice.govOpen ↗

This entry summarises public reporting. It is not a legal finding, and details can change as investigations conclude. Found an error? Send a correction.